Coldwell Banker Earns Top Honors for Real Estate Satisfaction!
J.D. Power study finds company ranks high among repeat buyers, sellers
Tuesday, January 11, 2005
Inman News
Coldwell Banker Real Estate Corp. on Monday announced that it has earned the No. 1 ranking in "Highest Overall Satisfaction For Repeat Home Buyers and Sellers Among National Full Service Real Estate Firms," according to the J.D. Power and Associates 2004 Home Buyer/Seller Satisfaction Study.
The J.D. Power and Associates study found that the Coldwell Banker brand ranked higher than other national real estate brands in "goodwill" and "broker relations" among repeat home buyers and in "goodwill" among repeat home sellers. J.D. Power and Associates conducts quality and customer satisfaction studies across a variety of top industries including real estate.
"We are honored to be recognized by J.D. Power and Associates for the best customer satisfaction with repeat home buyers and sellers," said Jim Gillespie, president and chief executive officer of Coldwell Banker Real Estate Corp. "It speaks volumes that consumers continue to have positive experiences with Coldwell Banker. We are proud of the professionalism and hard work of the systems sales associates who play an integral role in this top ranking."
According to Gillespie, strong customer service is the key to securing repeat business. "Real estate is a service industry. Great success can only come through great service. The consumer has shown they enjoy working with Coldwell Banker offices and sales associates, and that is why they come back to Coldwell Banker time and time again."
Conducted during August and September 2004, the J.D. Power and Associates 2004 Home Buyer/Seller Satisfaction Study evaluated the top five national real estate brands and identified key factors of customer satisfaction in the home buying or selling process. Results are based on responses from 4,977 home buyers and sellers.Local Statistics
46 Office Locations
2,300 Real Estate Professionals
23,000 Sales Transactions
$5.8 Billion Real Estate Sold
Coldwell Banker has been in Arizona since 1950
Coldwell Banker Residential Brokerage Family of Companies serves the Maricopa,
Pima. Pinal, Lake Havasu,Mohave and Apache Counties
According to our customer survey report, 9 out 10 would recommend
Coldwell Banker Residential Brokerage!
We list your property "Every Day Until It's Sold" through our Southwest
Living Magazine, cbsuccess.com and coldwellbanker.com
Coldwell Banker Residential Brokerage Family of Companies sells an average of 56 home
per day or one home every 25 mins.
Coldwell Banker Residential Brokerage Family of Companies is recognized as the #1
Independently Owned Affiliate in the state of Arizona
One of the Top 20 ABrokers in the U.S., Coldwell Banker Residential Brokerage Family 0f Companies is the largest real estate company in the state of Arizona
Coldwell Banker Relocation is the largest relocation operation in the
Southwest/Mountain states, servicing clients internationally. They've won
the coveted Cendant Mobility Cup, April 2001 as well as the Cendant Masters Cup,
March 2002 as well as in 2003. These awards are the highest honor that can be
bestowed on a principal broker, in recognition of excellence in all aspects of relocation
3,600 Real Estate Offices
113,000 Sales Associates and Brokers
Sold 13,816 properties in the Million dollar and up price range.
50% market share of all million-dollar properties.
1,038,000 Sales Transactions
$ 267.4 Billion of Real Estate Sold
Coldwell Banker has been in business since 1906
Coldwell Banker has Real Estate Offices throughout the United States, Canada,
Mexico, Central America, the Caribbean, Israel and Singapore, Egypt,
South America and Bermuda
Coldwell Banker Relocation/Cendant Mobility Services continues to achieve
a record growth in corporate relocation programs that is the highest in the
industry over the past 13 yrs. This growth comes from three areas: New clients signed,
new services offered to existing clients (such as expanded international offerings)
and expansion of our relationships with existing clients.
|
|
|
